This Privacy Policy explains how ric9 collects, uses, stores, and protects the personal information of Filipino players who use the ric9 platform at ric9.vip. Your privacy matters to us, and we are committed to handling your personal data responsibly in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR regulatory requirements.
This Privacy Policy applies to all personal data processed by ric9 in connection with your use of the ric9 platform, including the website at ric9.vip, any browser-based gaming interface, and all customer support and communications channels operated by ric9.
For the purposes of this Policy, ric9 acts as the Personal Information Controller as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereafter "DPA"). ric9 is responsible for ensuring that personal data collected from Filipino players is processed in accordance with the DPA, its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC) of the Philippines.
This Policy covers personal information collected from:
ric9 is the data controller for all personal information processed in connection with the ric9.vip platform. For data-related queries, contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request."
ric9 collects only the personal data necessary for the purposes described in this Policy. The categories of personal data we collect are summarised in the table below.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | KYC verification; prior to first withdrawal |
| Contact Data | Philippine mobile number, email address | Account registration |
| Account Credentials | Username, encrypted password hash | Account registration |
| Financial Data | GCash account name, Maya account name, bank account name and number (where applicable), transaction history, deposit and withdrawal records | First deposit or withdrawal attempt; ongoing transaction processing |
| KYC Documents | Government-issued ID scan, selfie photograph with ID, proof of payment method | Identity verification process prior to first withdrawal |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage, wagering activity | Automatically logged during platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation data | Automatically collected on each platform visit |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact ric9 support |
| Responsible Gaming Data | Self-imposed limits, cooling-off elections, self-exclusion requests | When you access responsible gaming tools |
ric9 does not collect sensitive personal information as defined under the DPA (such as health data, racial or ethnic origin, or political affiliations) unless specifically required by PAGCOR regulatory directive.
ric9 collects personal data through the following channels:
Information you provide directly when registering your ric9 account, completing KYC verification, making deposits or withdrawals, claiming bonuses, interacting with live chat, or contacting support by email. This is the primary source of identity and financial data.
When you visit ric9.vip, our servers automatically log technical data including your IP address, device identifiers, browser type, operating system, pages visited, session duration, and click patterns. This data is collected using server logs and browser cookies as described in Section 7.
ric9 may receive supplementary identity verification data from licensed third-party KYC service providers engaged to assist with identity confirmation in compliance with PAGCOR anti-money laundering requirements. ric9 may also receive technical and fraud-scoring data from payment processing partners including GCash, Maya, and bank payment gateways in connection with deposit and withdrawal processing.
All third-party data processors engaged by ric9 are contractually required to handle data in compliance with applicable Philippine privacy law.
ric9 processes your personal data only for specified, legitimate purposes. The following table sets out how we use the data we collect.
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Contact data, account credentials |
| Identity verification (KYC) and age confirmation (21+) | Identity data, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Compliance with PAGCOR anti-money laundering obligations | Identity data, financial data, gaming data |
| Delivering gaming services and maintaining session integrity | Gaming data, technical data |
| Personalising the platform experience (recommended games, relevant promotions) | Gaming data, technical data |
| Responsible gaming programme administration (limit enforcement, self-exclusion) | Responsible gaming data, identity data, gaming data |
| Customer support and dispute resolution | Communications data, account data, financial data |
| Fraud detection and platform security | Technical data, financial data, gaming data |
| Marketing communications (where you have provided consent) | Contact data, gaming preferences |
| Legal and regulatory compliance, including PAGCOR reporting | Identity data, financial data, gaming data |
ric9 processes personal data under the following legal bases as recognised by the Philippine Data Privacy Act of 2012:
ric9 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Personal data is shared only in the following circumstances:
ric9 is legally required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities upon receipt of a lawful request, court order, or regulatory directive. ric9 will notify affected players of such disclosures where legally permitted to do so.
Financial data necessary for deposit and withdrawal processing is shared with licensed payment service providers including GCash, Maya, bank payment gateways (BPI, BDO, Metrobank), GrabPay, and USDT processing services. Each provider is subject to their own applicable data protection obligations.
Aggregated, anonymised session data may be shared with licensed game content providers (such as JILI Gaming, Pragmatic Play, and Evolution Gaming) for the purpose of game performance monitoring. No identifiable personal data is shared with game providers for marketing or profiling purposes.
KYC document data is shared with licensed third-party identity verification service providers engaged by ric9 to facilitate the verification process. These providers operate as data processors under contractual obligations that require compliance with the DPA.
Technical data (IP address, device fingerprint, behavioural patterns) may be shared with fraud detection service providers to identify and prevent unauthorised access, account takeover, and money laundering activity.
Where personal data is transferred to service providers operating outside the Philippines, ric9 ensures appropriate contractual safeguards are in place to maintain a level of data protection equivalent to that required under the Philippine DPA, as required under NPC Circular 16-01.
ric9 uses cookies and similar browser-based technologies to operate the platform, maintain session security, and improve the user experience. A cookie is a small text file stored on your device by your browser when you visit ric9.vip.
You may control non-essential cookies through your browser settings. On mobile Chrome (Android), go to Settings → Site Settings → Cookies. On iOS Safari, go to Settings → Safari → Privacy & Security. Note that disabling strictly necessary cookies will prevent you from logging into your ric9 account.
ric9 retains personal data for the periods necessary to fulfil the purposes for which it was collected, and to comply with legal, regulatory, and audit obligations as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (active accounts) | For the duration of account activity | Contract performance |
| Account and identity data (closed accounts) | 5 years from account closure | AMLA and PAGCOR regulatory requirements |
| KYC documents | 5 years from account closure | AMLA and PAGCOR regulatory requirements |
| Transaction and financial records | 5 years from transaction date | Philippine AMLA; tax and audit obligations |
| Gaming session data | 3 years from session date | Responsible gaming monitoring; dispute resolution |
| Support communications | 3 years from last interaction | Dispute resolution; service improvement |
| Technical and server logs | 12 months from collection | Security monitoring; fraud prevention |
| Marketing consent records | Until withdrawal of consent + 1 year | Proof of consent under DPA |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with industry-standard data destruction practices.
ric9 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While ric9 implements robust technical security, the security of your account also depends on you maintaining a strong, unique password and enabling 2FA. Never share your ric9 login credentials with anyone. ric9 staff will never ask for your password.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ric9. You may exercise any of these rights by contacting our Data Protection Officer at [email protected] with the subject line "Data Privacy Request."
Know how and why your personal data is being collected and processed.
Request a copy of the personal data ric9 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of data no longer required, subject to legal retention obligations.
Object to processing based on legitimate interests, including direct marketing.
Receive your data in a structured, machine-readable format.
Request restriction of processing while accuracy is disputed or objection is considered.
Lodge a complaint with the National Privacy Commission of the Philippines.
ric9 will respond to all data rights requests within 30 calendar days of receipt. Where an extension is required due to the complexity of the request, ric9 will notify you within the initial 30-day period and provide an estimated completion date. Note that certain data may be exempt from deletion or restriction obligations where retention is required by PAGCOR regulations or the Philippine AMLA.
ric9 is strictly a 21+ platform in compliance with PAGCOR regulations. ric9 does not knowingly collect or process personal data from individuals under 21 years of age. If ric9 discovers that an account has been created by a person under 21, the account will be closed immediately, any funds reviewed in accordance with PAGCOR requirements, and all associated personal data will be deleted (subject to regulatory reporting obligations).
If you believe that a person under the age of 21 has registered an account with ric9, please contact us immediately at [email protected].
The ric9 platform does not contain links to third-party websites for general browsing purposes. Any third-party services integrated into the platform (such as payment gateways and game providers) operate within the ric9 interface under contractual data processing agreements.
ric9 is not responsible for the privacy practices of any third-party services accessed independently by players outside of the ric9 platform. Players who visit third-party websites separately should review those websites' own privacy policies.
ric9 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via the mobile number or email address on their account at least seven (7) calendar days before the revised Policy takes effect, except where an immediate update is required by a regulatory directive.
The current version of this Privacy Policy is always accessible at ric9.vip/privacy-policy. The "Effective Date" at the top of this page reflects the date of the most recent revision. Continued use of the ric9 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
This is version effective 1 January 2026. Previous versions of the ric9 Privacy Policy are available on request from [email protected].
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ric9 handles your personal data, please contact our Data Protection Officer using the details below:
If you are not satisfied with ric9's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. ric9 will cooperate fully with any NPC investigation.
All personal data processed by ric9 is governed by the Philippine Data Privacy Act of 2012 (RA 10173). ric9 acts as the Personal Information Controller and maintains a registered Data Protection Officer accessible to all players.
Every connection to ric9.vip uses TLS encryption. Passwords are stored as cryptographic hashes — never in plain text. Financial data transmitted to GCash, Maya, and banking partners is protected by equivalent encryption standards.
ric9 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data is shared only with payment processors, licensed KYC providers, and regulatory authorities as required by PAGCOR and Philippine law.
ric9 collects only the personal data required to provide services, comply with PAGCOR regulations, and verify player identity. We do not collect sensitive personal information beyond what is strictly necessary for KYC compliance.
Filipino players have the right to access, correct, delete, and export their personal data held by ric9. Rights requests are processed within 30 days. Marketing consent can be withdrawn at any time by contacting [email protected].
In the event of a data breach affecting player data, ric9 commits to notifying the National Privacy Commission within 72 hours of discovery and informing affected players in compliance with NPC notification requirements.
ric9 is built on the principle that Filipino players deserve a transparent, secure, and PAGCOR-regulated online gaming experience — from GCash deposits to your personal data. Create your account and play with confidence. Must be 21 or older to register.
21+ only · PAGCOR regulated · Data protected under RA 10173 · Play responsibly